Frequently Asked Questions
Q. What is the closest airport?
A. The nearest airport is McGee/Tyson which is South of Knoxville, TN.
Q. What is the weather like in East Tennessee?
A. CLICK HERE to check the current temperatures in our area, as well as the averages throughout the year.
What time zone are you in?
A. The entire Smoky Mountain region is on Eastern Standard Time and observes Daylight Saving Time when it is in effect.
Q. What is the process for renting a Cabin?
A. Luxury Cabin Management is a web based Management Company. Our goal is to make things as easy as possible for you The Guest. After booking your cabin online or by phone we will e-mail you a completed cabin rental package which includes your detailed invoice and rental contract. All you need to do is sign the contract. Instructions on how to do this will be included in the package. Your key code to the door will be emailed to you as well. On the day of your arrival you will go directly at your cabin and start enjoying your vacation, there is no need to check-in to an office or a clubhouse.
Q. What are the Check-in and Check-out times?
A. Check-in is at 4:00 P.M. and Check-out is at 10:00 A.M.
Q. Is there a minimum age for renting one of your cabins?
A. Yes, renters must be 21 years of age or older.
Q. Do you have a minimum night stay?
A. Yes, there is a two (2) night stay minimum, and three (3) night stays are required during high season. During the holiday weeks of Thanksgiving, Christmas and New Years there is a four (4) night minimum stay.
Q. Do you allow pets in the rentals?
A. Yes, some of our cabins are pet friendly, although additional fees do apply for these cabins.
Q. What is provided in the cabins?
A. All of our cabins are fully equipped with luxurious and updated amenities. All linens, bedding, pots, pans, dishes and utensils are provided for your convenience. We also provide a starter kit of paper products that includes toilet tissue, paper towels, bath soap, laundry soap and dish detergent. These items are intended as "starter" items and will not be adequate for lengthy stays.
Q. Is smoking Allow in the Cabins?
A. No, smoking is not allowed in any of our cabin rentals.